Privacy and policy

Personal data protection policy

We guarantee that:

We process your data exclusively for the delivery, improvement and guarantee of the services we offer
Your data is stored safely in a secure environment
Personal data are strictly confidential and will not be passed on to third parties.

We use the data we collect to:

Providing and administering the Services, including to display personalized content and to facilitate communication with other users;
Facilitating the technical operation of the Services, including problem resolution and resolution, ensuring the Services and preventing fraud and abuse;
Processing registrations and orders for courses, products, services, etc. but also communicating with you to answer your questions and requests.
Sending administrative messages and information, including messages from facilitators, notifications about changes to our services and updates to our agreements;
Sending information and messages about new plans, new services, promotions, informative messages and other available offers (messages from which you can unsubscribe at any time);
Requesting feedback and understanding your needs with the help of analytics service providers;
Identification of unique users;
Improving our services and developing new products, services and features;

Analyzing trends and traffic on the Sites or promoting our services on the Sites and Apps;

PERSONAL DATA PROTECTION POLICY

The law of the European Union regarding the protection of personal data, "General Data Protection Regulation" (hereinafter referred to as "GDPR") entered into force on May 25, 2016, but began to produce its effects from May 25, 2018.

The protection of your personal data is important to us, therefore, we pay special attention to the protection of the privacy of visitors who access one of the websites of SC OLLY TECH SRL, the website: www.HOUSEPLANSCREATORS.com (hereinafter referred to as "HOUSEPLANSCREATORS" ), in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter referred to as "GDPR" ).

Please pay special attention to reading the following Policy, to understand how your information and data will be treated.

The processing of personal data carried out by HousePlansCreators will always be carried out in accordance with the provisions of the GDPR, as well as with the regulations on the protection of personal data, specific to each country in which HousePlansCreators operates.

HousePlansCreators wishes to inform visitors about the nature of the personal data we collect and process, as well as about the purposes of the processing. In addition, website visitors are also informed of their rights.

WHO WE ARE

The HousePlansCreators brand, represented by the company: OLLY TECH SRL, CUI: 46522355, J20 /1175 /2022

The collection of this data is done only with your consent.

WHAT IS PERSONAL DATA

"Personal Data" means any information or information that can identify you directly (for example, your name) or indirectly (for example, through pseudonymous data such as a unique identification number).

This means that personal data includes things such as address, name and surname, gender, date and place of birth, civil status data, telephone/fax, address (domicile/residence), email, profession, place of employment, education professional, family situation, economic-financial situation, data on owned assets, habits/preferences/behaviour, image, voice, personal preferences and shopping habits, user-generated content, financial information and financial situation information.

It could also include unique numeric identifiers, such as your computer's IP address or your mobile device's MAC address, as well as cookies.

WHAT DOES PERSONAL DATA PROCESSING MEAN?

"Processing" means any operation or set of operations performed on personal data or sets of personal data, with or without the use of automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, extract, consult, use, transmit by transmission, disseminate or otherwise make available, align or combine, restrict, delete or destroy.

BASIS AND PURPOSES OF PERSONAL DATA PROCESSING

For the purpose of concluding and executing contracts - According to art. 6 para. 1 lit. b) of the GDPR, personal data may be processed for the purpose of concluding or executing the contract. In order to be able to offer you our products and services, we need to process your personal data.
In order to fulfill some legal obligations - According to art. 6 para. 1 lit. c) of the GDPR, personal data may be processed for the purpose of fulfilling legal obligations. We request a range of personal data, including, in certain situations, your personal identification number, in order to fulfill our obligations imposed by the tax authorities in relation to invoicing and reporting to the tax authorities.
For marketing purposes - According to art. 6 para. 1 lit. a) of the GDPR, personal data may be processed if the data subject has given his consent for the processing of his personal data for one or more specific purposes. Thus, if you have subscribed to the Newsletter section, your personal data will be used for the purpose of sending you marketing messages, offers, news, future campaigns, invitations to various events. Your personal data will be deleted when you unsubscribe from the Newsletter section. You can unsubscribe at any time through the link attached to the communications received or through a written request addressed tocontact@houseplanscreators.com

DATA PROCESSING PRINCIPLES

HousePlansCreators undertakes to comply with the personal data protection principles (hereinafter referred to as the "Principles") provided by the GDPR, to ensure that all data is:

Processed fairly, legally and transparently;
Collected for specified, explicit and legitimate purposes;
Adequate, relevant and limited in relation to the purposes for which they are processed;
Correct and up-to-date;
Kept in a form that does not allow the identification of the data subjects for longer than is necessary in relation to the purpose of the processing;
Processed in accordance with the rights of the data subject, in a way that ensures adequate security of the processing, so that the data is intact, confidential and available.

WHAT TYPE OF PERSONAL DATA WE COLLECT

Personal Data means any information about you that enables us to identify you, such as your name, contact details, booking reference number, etc.

We may collect personal data from you when you use the Website and/or Apps and other sites accessible through the Website and/or App, when you participate in a survey or contest, or when you contact us.

Specifically, we may collect the following categories of information:

Name, home address, e-mail address, telephone number, city;
Detailed information about participants, including name, date of birth, gender, ID number;
Medical conditions for participants who have special medical needs and/or dietary requirements;
Transaction history, purchase information. of products and services
Information about your use of our Sites and/or Applications;
Communications you make with us or direct to us through letters, emails, chat services, calls and social media.
Location, including the real-time geographic location of your computer or device via GPS and your IP address, along with Wi-Fi hotspot and GSM locations, if you use location-based features and enable Location Services settings on your device and computer .

Personal details about physical or mental health are considered 'sensitive' personal data under applicable data protection laws. We will only process such data if you have given your explicit consent or it is necessary (for example, if you request special assistance) or if you have deliberately made this data public.

WHAT DATA WE NEVER STORE

The Customer/User/Buyer's payment card data will not be accessible or stored by SC OLLY TECH SRL through www.HOUSEPLANSCREATORS.com, but only by the Transaction authorization institution or another entity authorized to provide storage of card identification data, about whose entity the Client/User/Buyer will be informed, prior to entering the data.

3D Secure means a new global approach to authenticating buyers and sellers in secure Internet transactions. This security measure involves redirecting the user at the time of payment to a secure page, where the registration of each cardholder is done by assigning an authorization code for each online transaction. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have a CVV/CV2 code).

WHAT WE USE YOUR DATA FOR. PERSONAL, WHY AND FOR HOW LONG

Your data may be used for the following purposes:

To provide the products and services you request: We use the information you provide to us to perform the services you have requested in connection with your participation, including requested course changes;
To contact you in the event of a schedule change or cancellation: We send you information about the services you have requested and any changes to those services. The information is non-commercial and you cannot unsubscribe from it;
We use your payment information for accounting, billing and auditing purposes and to detect and/or prevent any fraudulent activities;
For administrative or legal purposes: We use your data for statistical and marketing analysis, system testing, customer satisfaction surveys, maintenance and development, or to resolve a dispute or claim. Please note that we may perform data profiling, based on the data we collect from you, for statistical analysis and marketing purposes. Any profiling activity will only be carried out with your prior consent and making every effort to ensure that all data on which it is based is correct. By providing any personal data you expressly agree that we may use it to carry out profiling activities in accordance with this Privacy Policy;
Security, health, administration, crime prevention/detection: We may share your information with government or law enforcement authorities to comply with legal requirements;
For Customer Service communications: We use your data to manage our relationship with you as a customer and to improve our services and your experience with us;
To provide personalized services: We use your data to provide information that we think is of interest to you before, during and after your participation and to personalize the services we provide to you;
Marketing: From time to time, we will contact you with information about promotional offers and ancillary products through online communications. However, you will have the option to subscribe or unsubscribe from such communications by indicating this at the booking stage. You will also have the opportunity to indicate that you no longer wish to receive our direct marketing materials in any online communication from us or our trusted partners.

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons for which we have collected and need to use your personal data.

We may also process your personal data in one or more of the following cases:

To comply with a legal obligation (eg accounting requirements);
You have given us your consent to use your personal data (eg for commercial use);
To protect your vital interests or those of another person (for example, in the event of a medical emergency);
It is part of our legitimate interests in operating as a construction company (eg for administrative purposes).

Only children at least 18 years of age can give consent.

We will not keep your data longer than is necessary to fulfill the purpose for which it is processed. To determine the appropriate retention period, we consider the amount, nature and sensitivity of personal data, the purposes for which we process it and whether we can achieve these purposes by other means.

We must also consider the periods for which we may need to retain personal data to fulfill our legal obligations or to deal with complaints, inquiries and to protect our legal rights in the event of a claim.

When we no longer need your personal data, we will securely delete or destroy it. We will also consider whether and how we can minimize the amount of Personal Data we use over time and whether we can anonymize your Personal Data so that it is no longer associated with you or identifies you, where that we may use that information without further notice to you.

DATA STORAGE PERIOD

HousePlansCreators can keep the processed data for different periods of time, deemed reasonable, in accordance with the previously indicated purposes. We keep your data only for the period necessary to achieve the purpose for which we hold the data, to satisfy your needs or to fulfill our obligations imposed by law.

To know how long your data can be kept, we use the following criteria:

When you purchase house plans or other related services, we retain your personal data for the duration of our contractual relationship;
If you participate in a promotional offer, we keep your personal data for the duration of the promotional offer;
If you contact us with a question, we keep your personal data for the time necessary to process your questions, but no longer than 5 years after the last correspondence sent;
Where you have provided your consent for marketing, we retain your personal data until you unsubscribe or ask us to delete it, or after a period of inactivity (without active interaction with our brands) defined in accordance with local regulations and guidelines. In this regard, we note that the data stored in our databases for the purpose of direct marketing communications is deleted from the records of these databases 5 years after the last interaction with you;
If cookies are stored on your computer, we keep them for as long as necessary for them to achieve their purposes (for example, for the duration of a session for shopping cart cookies or user ID cookies session) and for a defined period in accordance with local regulations and guidelines. In this regard, we note that the data processed by the cookie modules used to provide online behavioral advertising, to personalize our services for you and to allow the distribution of our content on social media sites (sharing buttons intended to display the site), will be kept for a maximum period of 5 years from their collection, based on your consent.

PROCESSING SECURITY

HousePlansCreators has adopted technical and organizational data processing measures, updated in accordance with GDPR requirements, with the aim of protecting your personal data against any actions of unauthorized access, improper use or transmission, unauthorized modification, destruction or accidental loss. All HousePlansCreators employees and collaborators, as well as any third parties acting in the name and on behalf of HousePlansCreators, are required to respect the confidentiality of your information and GDPR requirements, in accordance with the provisions of this Policy.

SECURITY OF YOUR DATA. PERSONAL

We follow strict security procedures in storing and disclosing your personal data and to protect it against accidental loss, destruction or damage. The data you provide us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and data so that it is transferred securely over the Internet.

All registration details are transmitted over an SSL connection using dedicated network infrastructure (Multiprotocol Label Switching-MPLS) and are stored in accordance with Data Security Standards.

We may disclose your information to trusted third parties for the purposes set out in this Privacy Policy. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data in accordance with Irish and EU data protection law.

STRIPE PAYMENT OPERATOR

STRIPE acts as a data controller with respect to your payment instrument information. Please see their privacy policy for more information on data processing.

PROCESSING OF CONTACT OR REGISTRATION FORMS

HousePlansCreators will use the information you provide in the appropriate contact section on the website, exclusively for the purpose of processing your request.

By providing any personal data through the HousePlansCreators website, you understand and agree that your data will be processed in accordance with the provisions of this Policy.

Please keep in mind that in order to be able to process your requests submitted in the registration section, it is possible that, under certain circumstances, we have the obligation to transmit your data to the partners with whom HousePlansCreators collaborates and/or to other third-party service providers you have HousePlansCreators.

However, HousePlansCreators has adopted appropriate technical and organizational measures to ensure the security of data transfer, as well as the processing in accordance with GDPR requirements of your data, by the previously mentioned entities.

HousePlansCreators undertakes not to process the personal data provided for a purpose other than that for which they were transmitted, except in situations where there is your express consent to use them for other purposes as well.

PERSONAL DATA PROCESSING IN PARTNERSHIP

Part of the personal data processed through the HousePlansCreators website may be transferred to third parties only in the situation where there is your express consent to proceed in this sense, except in situations where there is a legal obligation for HousePlansCreators to proceed in this way.

The HousePlansCreators site may contain, at a given moment, access links to other sites whose data processing policies may be different from those of HousePlansCreators.

Please consider and consult the privacy policies of the other sites, HousePlansCreators cannot assume responsibility for the information collected by these third parties.

RELATIONS WITH OTHER OPERATORS

Depending on the context, we may find ourselves in the situation of the absolute need to provide information at a higher level, both globally and internally or externally, to our partners and those with whom we transfer data in compliance with the Regulation above mentioned, by virtue of ensuring the provision of services as professional as possible. Information controlled by HousePlansCreators may be transferred, transmitted or stored and processed in the EU or in countries other than your country of residence for the purposes described in this policy. These data transfers are necessary to be able to provide services at the highest level, as well as to continue to provide you with our materials at the best professional level.

AUTOMATIC DATA PROCESSING. COOK

The HousePlansCreators website uses cookie identifiers. In this regard, you can consult our Cookie Policy below and exercise your right to disable Cookies.

THE RIGHTS OF THE PERSONS CONCERNED

In accordance with the GDPR, you have a number of rights regarding the personal data that HousePlansCreators processes:

Right of access to data processing – You have the right to access the personal data we hold. The first provision of information will be made free of charge. If you require further copies of information already provided, we may charge a reasonable fee taking into account the administrative costs of providing the information. Manifestly unfounded, excessive or repeated requests may not receive a response.
The right to data rectification – You have the right to request that your Data be rectified if it is inaccurate or out of date and/or to complete it if it is incomplete, by email tocontact@houseplanscreators.com
The right to data erasure (“the right to be forgotten”) – In some cases, you have the right to obtain the erasure or destruction of your Data. This is not an absolute right as we may sometimes be forced to retain your Data for legal or legal reasons.
The right to restriction of processing – You have the right to request the restriction of processing of your Data. This means that the processing of your Data is limited so that we may retain the Data but not use or process it. This right applies in specific circumstances provided for by the General Data Protection Regulation, namely:

- the accuracy of the Data is contested by the data subject (ie you), for a period that allows the operator (ie HousePlansCreators) to verify the correctness of the Data;

– the processing is illegal and the data subject (i.e. you) opposes the deletion of the Data and requests the restriction of its use;

– the operator (for example, HousePlansCreators) no longer needs the Data for processing, but it is requested by the data subject (i.e. you) to establish, exercise or defend legal claims;

– the data subject (i.e. you) has objected to processing based on legitimate grounds on the part of the operator (in this case HousePlansCreators), based on the verification that the legitimate grounds of the operator (HousePlansCreators) outweigh those of the data subject (i.e. you).

Right to data portability – You have the right to move, copy or transfer the data you are interested in from our database to another. This only applies to data that you have provided, where the processing is based on your consent or on the basis of a contract and is implemented by automated means.
Right to object – You can object at any time to the processing of your data when such processing is based on a legitimate interest.
Right to withdraw consent at any time – You may withdraw your consent in relation to the processing of your data where such processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.
The right to file a complaint with the competent supervisory authority – You have the right to file a complaint with the data protection authority of your country of residence or domicile to challenge the data protection practices offered by HousePlansCreators.
The right to object to the processing of your data for direct marketing purposes – You can unsubscribe or opt out of our direct marketing communication at any time. It's easiest to do this by clicking on the "unsubscribe" link in any email or communication we send you.
The right to object to the processing of your data by us when we carry out actions in the public interest or in our own or a third party's legitimate interests – You can object at any time to the processing of your data when such processing is based on a legitimate interest.
The right to disable Cookies – you have the right to disable cookies. Internet browser settings are usually programmed by default to accept cookies, but you can easily adjust them by changing your browser settings.

You can exercise these rights, either individually or cumulatively, very easily, by simply sending a request to our headquarters in Romania, Aleea Romanilor, bloc 26, etaj 2, ap.32, Municipiul Deva , or by e-mail at: contact@houseplanscreators.com or by phone at the number: +4-0745.259.044

LEGAL REQUESTS

We access, retain and provide your information to regulatory authorities, law enforcement or other entities:

In response to a legal request, when we believe in good faith that the law requires us to do so. We may also respond to requests of a legal nature when we believe, in good faith, that the response required by the laws of that jurisdiction affects users in that jurisdiction and conforms to internationally recognized standards.
When we believe, in good faith, that it is necessary to: detect, prevent and respond to acts of fraud, unauthorized use of any material belonging to us, violations of our terms or policies, or other harmful or illegal activity, to protect us (including our rights, property or materials), you and others, including in the context of investigations or inquiries by regulatory authorities or to prevent imminent death or personal injury.

The information we receive about you may be accessed and stored for a longer period of time when it is subject to a legal request or legal obligation, a government inquiry, or investigations into possible violations of our terms or policies, or in other cases to prevent damages.

DISCLAIMER OF LIABILITY

The HousePlansCreators website may contain links to other sites and/or other web pages that are not the property of HousePlansCreators. HousePlansCreators assumes no responsibility for the content of these sites and, therefore, cannot be held responsible for the content, advertising, goods, services, software, information or other materials available on or through these sites- hate. HousePlansCreators will not be responsible for the loss of personal data, any negative effects on visitors' personal data or other moral and/or patrimonial damages caused by access to those sites.

UPDATE OF THE PROTECTION AND PROCESSING OF PERSONAL DATA POLICY

Please keep in mind that this Policy may be subject to periodic content changes, by updating the HousePlansCreators website.

Please do not continue to use the HousePlansCreators website if you do not agree to such changes. We also recommend checking this page for any updates. Updating this policy, or the website, does not oblige HousePlansCreators to notify you of the changes made.

CONTACT

If you have any questions or concerns about how we treat and use your personal data, or wish to exercise any of your rights, please contact us at contact@houseplanscreators.com